Article by Chris Costi, Last update at April 15, 2019
CashierLive is a cloud based point of sales system that can be run on multiple devices. Founded by Tom and Thomas Greehhaw, a father and son duo in 2008, the aim of CashierLive was to provide a cost effective point of sale system for independent retailers and pharmacies. Payments can be accepted on iPhones, iPads and PCs with integrated card processing that minimizes the time of transactions and can have your funds deposited into your account within a day. This solution provides accounting tools and reporting features which help you run your day to day business activities. CashierLive is only suitable for retail businesses and is specially geared for pharmacies. The store management software includes a time clock, cashier management module and allows managers to track their employee’s performance with real-time analytics. The system uses an easy to follow interface and gives retailers the ability to check their inventory, employee details and customer database, all from a single software interface. Free updates are included, and as long as you have an internet connection you can view all the management tools from any location, at any time.
CashierLive offers free dedicated access to their customer support team and a free 14 day trial for you to try out, before you purchase. Their purchase plan is advertised at $75 per month per store. This covers unlimited registers and inventory. Payments can be made monthly but they do offer a discount if you pay on a yearly basis. No credit card is required for sign-up, and you may cancel at any time. Card Processing rates are 2.7% and they say that they can match or beat your current card processing costs, if you wish to change over to them.
You will not need to worry about new hardware as CashierLive works with traditional computer hardware and they offer a free iPhone and iPad app version of the software which is called Cashier. This app can scan barcodes, manage inventory, track customers and take payments. This mobile POS system can only be used with an active internet connections and does not allow you to work the point of sales system when you are offline. Your data is all saved on to the Cloud and can only be accessed through the internet. The benefits of having your data stored on the cloud server are that you do not need to invest in any backup hardware and your data is automatically updated. You also have the capability to access your data from anywhere at any time, as long as you have internet. The downfall is that if you do not have a decent internet connection, the point of sale system will not work when the internet is down.
CashierLive is a retail point of sale system that is specially geared for pharmacies. It is certified by SIGIS as suitable for pharmacy specific operations. This POS system is great for smaller retail operations that require easy to use software, with mobility. CashierLive is also suitable for all retail and service businesses and can be used for multi-store organizations. Concentrating on the point of sales software, you will be able to control transactions, inventory and staff management. Elo PayPoint all-in-one system has recently been added to CashierLive. This software is designed from the ground up and can support retailers as they grow into multiple locations.
To operate this system you would need any computer system with web-browsing capabilities. The system works best with Windows 7 or higher and Google Chrome. Peripheral devices can be connected to this system and if you are using the mobile version you will require an iPad, iPhone or iPod Touch with an active internet connection.
Point of sale software is the basis of the CashierLive system. With a well laid interface and intuitive navigating this is an easy to master point of sale system. Setting up is fairly simple and the company does provide set up and a walk through their system, initially. Getting acclimated to the system if fairly straightforward and your staff should not have a problem mastering the POS.
Payments can be received through the integrated credit card processing platform that CashierLive offers. You can accept all forms of payments including EMV chip cards. Security like most web based companies, undergoes strict SSL encryption and servers are secured with firewall protection. The system is PCI-DSS compliant and will keep your customers sensitive information safe when handling payment processing. CashierLive can act as your processor and offers a flat rate on each transaction. This fee is automatically deducted from your account, once a month. You will not be able to integrate with outside credit card processors, but if you want to change to theirs, the guarantee that they can match or beat your current processing rates. Cashier Live is a registered ISO of Wells Fargo Bank, N.A., in Walnut Creek, California.
Receiving payments through CashierLive are simplified with the ability to split payments or create refunds as needed for your customers. Returns are easily done by entering the transaction number and initializing the refund. CashierLive has flexible software that allows you to accept all forms of payments. This includes setting up accounts for your customers who might want to pay monthly. Holding transaction and searching inventory is also possible through this point of sales system. If your employees accept tips, they can be set up to run through the system as well. Coupons and discounts can be set on the simple discount tool that is provided. Gift receipts can be printed for your customers who want to purchase gifts that might need to be exchanged.
Inventory Management capabilities easily allow you to add and edit products, create purchase orders and view and assess your inventory at any time. Keeping track of suppliers, products and costs is all possible through the CashierLive Inventory system. You will be able to categorize and separate your inventory into categories as required. Being able to see you inventory reports in real time is one of the most important features of any retail store. Once all your goods are scanned into your inventory database, goods are deducted automatically when sold and you will be able to see immediately what levels you stocks are at. This app also simplifies placing orders with your vendors as you will have all their information on hand to make the necessary purchasing decisions. Purchase orders can also be created automatically based on past stock or predetermined restock levels. Ringing up items using the barcode scanner which connects to the computer through USB or Bluetooth with an iPad, is a simple procedure which is included with CashierLive.
Reporting can be accessed through your dashboard and you can see how your business is performing from any location as long as you are connected to the internet. There are 25 sales and item history reports included in this point of sales system. You will be able to view these reports online or export them into Excel for accounting purposes.
Employee Management is relatively easy with the software that is included in this point of sales system. You will be able to track your employee’s time, productivity and sales with cashier transaction reports. Access to data online can be restricted based on your employee’s position within the company.
Customer Loyalty can be controlled through automatic emails for promotions and incentives. Create a customer data base with the customer relationship tools offered. These details can be exported into a spreadsheet for the creation of labels or used to send out emails. The implementation of a loyalty program is possible through the tracking of sales information of all your customers.
Hardware and peripherals can be purchased if necessary. CashierLive does work with a wide variety of standard point of sale items like printers, cash drawers and much more. The system is available through PC or mobile on iPhone and IPad applications. If you require new hardware this is available through the CashierLive website at compatible prices.
Integrations are possible with BigCommerce for those who want to set up a web store. With this app you will be able to upload your inventory directly into the e-Commerce database. MailChimp is another possible integration if you want to be able to import your customer’s data for email marketing campaigns. For your accounting needs you will be able to export reports directly into QuickBooks. CashierLive also offers a Pharmacy Management System which is only suitable for pharmacies in the US, as it follows the standards laid out by state laws.
Customer Service and Technical Support is offered free of charge to all customers. You will be able to send emails, have live online chats or access their support team through the phone. Phone and chat support are only offered from Monday to Friday during business hours. Training videos and FAQs are available on their website. Professional services are offered for hardware installation, importing inventory, employee training and card processing setup.
CashierLive is an effective point of sales system that is specifically designed for the retail and service industry. If you have a pharmacy you will not be able to find a better POS system as they have tailor made a solution which complies with US pharmaceutical regulations. If you do not have a reliable internet connection then you might consider other cloud-based systems which have the capability to work offline.
CashierLive vs ShopKeep
The main benefit that ShopKeep offers is the ability to be able to use your point of sale even when the internet is down. CashierLive only stores your data on the cloud and you will not be able to have access to your inventory if you are offline. Both these POS systems use their own payment processing systems with CashierLive promising to match or beat any processing fees. When it comes to customer service, ShopKeep offers 24/7 phone support while CashierLive is only available during working hours. Prices are very similar with ShopKeep being slightly cheaper at $69 for their basic package in comparison to $75 which CashierLive charges per location. ShopKeep also caters for the food industry through their extensive point of sales software. CashierLive is primarily a retail point of sale system.
CashierLive vs Erply
Erply charges, start at $99 per month for one location and CashierLive is a cheaper point of sale system which charges $75 per location. The biggest differences between CashierLive and Erply are that the latter is more suitable for large multi-store enterprises and available worldwide whereas the former is favoured for smaller businesses and is only available in the US. Erply also offers hundreds of features and apps for the retail trade which can be purchased directly from their website. The ability to work offline is also a huge plus with Erply and there is no fear of being unable to run your point of sales when the internet is down.
CashierLive vs Revel
Revel is suitable for all types of businesses and can be adapted for both restaurants and retail stores. When it comes to price, Revel does not advertise their pricing system online, but reports have stated that their packages start from as much as $139 per month. Revel also expects their customers to sign a lengthy contract. CashierLive on the other hand has a flat fee of $75 per store and this is payable monthly without a contract which can be cancelled at any time. Revel also offers offline capabilities which CashierLive does not have. Both systems offer integrations with other software with Revel offering a better choice when it comes to point of sale features. Revel is available worldwide whereas CashierLive is currently only available in the US.
Intuitive point of sales software
Point of sale software is the basis of the CashierLive system. With a well laid interface and intuitive navigating this is an easy to master point of sale system. Setting up is fairly simple and the company does provide set up and a walk through their system initially.
Cost effective card processing rates
You will not be able to integrate with outside credit card processors, but if you want to change to theirs, they guarantee that they can match or beat your current processing rate.
Inventory Management tools
Inventory Management capabilities easily allow you to add and edit products, create purchase orders and view and assess your inventory at any time. Keeping track of suppliers, products and costs is all possible through the CashierLive Inventory system
Integrations with e-Commerce
Integrations are possible with BigCommerce for those who want to set up a web store. With this app you will be able to upload your inventory directly into the e-Commerce database
Free customer service
Customer Service and Technical Support is offered free of charge to all customers. You will be able to send emails, have live online chats or access their support team through the phone.