Leaders Merchant Services Review

8.9/10
Excellent

326 reviews
on 3 websites
  • retail
    Retail
  • ecommerce icon
    eCommerce
  • mobile payment
    24/7 Support
  • mobile payment
    High Risk
  • Mobile payment
    Mobile Payments

Key Features

  • Rates as Low as 0.15%
  • Offer EMV Equipment

    (Terminals, Readers & Clover Mini POS)

  • $500 Low Price Guarantee
  • Same Day Approvals
  • Multiple Payment Methods
  • All year round customer support 24/7/365

Pricing

Leaders Merchant Services offers tiered rates as low as 0.15% and up to 0.49% depending on your type of business and your processing needs. For debit cards the charges start at 1.58% depending what credit card it is.

A surcharge of 2.39% is charged for reward cards. Interchange-plus rates have a markup of 0.30% and 0.50%. There monthly fee is $5.95 and their annual PCI compliance fee is $89. The standard minimum of $25 on transactions also applies.

Things To Note

Leaders works with a lot of 3rd party companies for software and hardware which could be some what confusing. There is a big choice on payment terminals that you can choose from, which one you get would depend on the type of business you run.

In A Nutshell

Leaders offers industry low rates and has one of the fastest responding call centers in the market. Leaders also have a huge selection of software and hardware that you can choose from to complete your POS system or ecommerce site.

Their payment gateway services are suitable for any type of business and you will find a payment terminal to suit your needs whether you require online processing, retail or business payments, mobile on the go or contactless.

Once you sign up you will have a dedicated account representative who will offer you technical assistance whenever necessary. They also offer a 24/7 phone and live chat service.

Let’s Dive Deeper Into Leaders Processing:

Leaders Merchant Services provides great versatility in rates, fees, software and hardware for you to be able to make the right choice for your business. If you are in the retail business they provide you with the traditional card processing terminal which will either be mobile or connected to a phone line. In today’s world the mobile and cordless card processing terminals are more popular and they seem to be getting smaller and more versatile. Wireless terminals are suitable for merchants who process transactions on smartphones or tablets and also for those who do business on the go. They also offer internet solutions, POS systems and hardware through 3rd party suppliers. Leaders Merchant Services can set you up with dial up terminals, pin pads, check readers, smartphone solution, accounting packages like QuickBooks, inventory management, employee management and business management reports.

All Leaders Merchant Services accounts include the iAccess which is an online management tool designed for online reporting of your payment transactions. You will also receive a free Mobile Card Reader for your Smartphone or Tablet and Free Processing Software. Leaders also offers a Business Cash Advance, which you can use for any business expenses. Do some research before accepting this offer because the interest rates might be higher than what the bank charges?

Leaders Merchant Services boast excellent customer service. They offer 24/7/365 phone based support and online help in the event that you have a problem. They do respond to complaints in a timely manner and do their best to resolve whatever issues are problematic.

Leaders Merchant Services Best Features

  • Free Equipment & Software– When you open a merchant account with Leaders, you will receive a free Mobile Card reader for your Smartphone or Tablet, free Processing Software and dedicated support.
  • Industry Low Rates -Leaders Merchant Services have competitive rates and fees. Their rates are customized to meet each businesses needs and you can negotiate with them to get the best possible deal.
  • Security– Leaders are fully compliant with the standards of the Payment Card Industry (PCI) security systems and also included an end to end secure layer encryption, address verification and card verification value authentication. They work with Authorize.net payment gateway which also allows online payments.
  • Value added Products– Leaders Merchant Services offer a plethora of value added products and services. You can either use them with your existing hardware if they are compatible, or build up a custom made POS system with all the management tools you need for your type of business.
  • Customer Service– Their customer service is available at any time day or night to offer technical support. You can contact them telephonically, through the internet on their live chat or by email. Leaders is known for their quick response at solving problems.

The Clover Station 

A basic POS system with a large touchscreen, a printer, barcode scanner and cash drawer. It comes with an encrypted payment terminal and can be customized with additional apps to add features. Clover Flex is a compact ultra-portable terminal that you can take to your customers.  The Clover Flex can be used as a scanner and a receipt printer. The built in camera and barcode scanner are particularly impressive and convenient for inventory control.  

You can also use the Clover Mini, which is especially appealing for small businesses. This is a compact countertop POS that you can upgrade when needed if you are looking for a basic terminal with options, the Clover Mini can be adapted to accept POS components as needed. The Clover Mobile is a standalone device that is ideal for businesses that are on the go, as you can take payments at anytime from anywhere. Lastly in the Clover Suite is the Clover Go which is contactless reader which accepts all types of payments and has a built in POS system.

VeriFone Hardware

You can also buy hardware from VeriFone and they offer the Vx520 DC, Vx680 and Vx805 Terminals. VeriFone Terminals are widely compatible with most POS systems. It is worth finding out if you can use their terminals with your existing equipment. These terminals come with programmable function keys, they are simple to use and capable of accepting all types of card payments including EMV. They also offer total protection with VeriShield Total Protect which has end to end encryption.

First Data also have two terminals available through Leaders Merchant Services. They are the First Data FD130 DC Terminal and the First Data FD130 DUO DC Terminal & FD35 Pin Pad. First Data offer a combination Terminal, Printer, PIN pad and Chip Reader. Their touch screen display and technology is easy to use.

More Hardware Options 

PAX have their terminals listed as an option on Leaders Merchant Services website. Available is the PAX300 Retail PIN pad which is the latest integrated retail payment solution for multilane merchants and the PAX S80 which is a countertop payment terminal.

Value added services that you can get from Leaders include POS systems, Website design, Gift cards, loyalty packages and QuickBooks software integration. Other impressive additions that are available are Apple Pay™, Android Pay, Samsung Pay™, Instant Accept™, Stamp Me™ Loyalty Card software and SimplyPaid™ Employee Management software.

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