TouchSuite POS Systems & Merchant Processing Review

8.0/10
Fair
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2 reviews
on 2 websites
  • Retail
  • EMV Reader

Key Features

  • Affordable payment processing
  • Restaurant point of sales software
  • QuickBooks integration
  • Choice of online merchant Authorize.net
  • Appointment scheduling
  • Clover hardware
  • Poynt terminals
  • Advanced security technology

Pricing

Pricing for TouchSuite products is complicated because there are so many products to choose from. If you will be using talech, you can expect a monthly charge starting at $49 per month for their starter package. For Authorize.net, TouchSuite offers very competitive pricing. Transaction rates are currently listed at 2.9% plus $0.30 and 2.2% plus $0.15. The payment gateway is $25 per month and $10 per month. This is a saving of $15 per month on gateway fees and 15 cents per transaction. TouchSuite offers a multi-year contract that can include equipment leasing and early termination fees.

Things To Note

If you are thinking that the packages offered by TouchSuite are complicated, take into consideration that you are being offered a few choices and more likely to find exactly what you are looking for. For the restaurant business you will find all the right features with TouchSuite POS and for e-Commerce, online merchants will do well to use Authorize.net for all their transactions. For salons and service stores, Booker offers a cost effective solution that will help you store all your information and make your appointments online and through social media. For more information you can call the customer service centers or send an email to info@touchsuite.com for expert advice on which apps are the most suitable for your business. In the US you can also get support through the online chat which is available during working hours.

In A Nutshell

With TouchSuite, you can use their restaurant point of sales system which can be fully integrated with QuickBooks for your accounting needs. Hardware is available from Clover which covers the full spectrum of what you would need to run your business. Authorize.Net is available for e-Commerce merchants, and offers a comprehensive online payment services. Book is another application that is available for booking online appointments on mobile or social media. For unlimited versatility, the Poynt Smart Terminal is used with the TouchSuite system as a mobile payment terminal for all kinds of small businesses. For Elavon merchants, talech restaurant point of sales software offers solutions for restaurants with robust analytics, employee management and all the management tools needed to run a successful business.

LETS DIVE DEEPER

If you are running a restaurant, you might consider TouchSuite Restaurant point of sales which has been designed specifically for the food industry. All you need to start is included in this software which is designed to grow with your business. TouchSuite offers a customizable system that can be changed to include your logo and background to suit your identity. This system is ideal for all types of restaurants, quick service establishments, bars, cafes and nightclubs. Easy to use features can be configured and adapted to all types of establishments in the food industry, from fine dining to fast food stores. With TouchSuite point of sales you have an affordable suite of features that will help you in all areas of managing your restaurant. Features include, advanced ordering system, employee management, customer relationship functions and analytics that are available at the touch of a button. A wide range of pricing options are available to meet your needs.

Security Matters are taken very seriously with TouchSuite and this is considered to be their top priority. That is why they only invest in the safest solutions, which they offer through their website. All their tools and technology is validated according to the highest security rating available and they are full PCI and data security standards compliant. With these systems in place you can be assured that there is a decreased risk of security breaches. Costly fraudulent transactions can be prevented with the exclusive Advanced Fraud Detection Suite (AFDS). Other measures in place for your total security are Address Verification Services and Card Code Verification, which are supported by Visa and MasterCard SecureCode.

TouchSuite offers many 3rd party applications that you can fully integrate with their system. These include software and hardware from the following suppliers.

Clover hardware is available through TouchSuite. You can customize your system with state of the art hardware to take payments and manage all aspects of your business. Starting with the Clover Station, this powerful countertop POS system is designed for restaurants and large retail establishments. Ideal for smaller businesses is the Clover Mini which accepts EMV cards, pin-based debit transactions and NFC payments including Apple Pay. For food trucks, festivals the Clover Mobile accepts all types of payments. Clover Flex is available for people on the go and will allow you to accept payments from wherever you are. You can accept Android Pay, Apple Pay and cash through this ultra-flexible system. Finally the Clover Go contactless reader is what you will need for secure credit card swipes, dips and taps. This system is used with a tablet or smartphone and has the capability of offering the same security offered by the larger Clover devices.

The Poynt Smart Terminal which can be used as a mobile payment terminal for all types of small businesses, is a terminal built with high PCI and EMV security requirements. This terminal offers up to 8 hours of battery life and will allow you to take payments table side. The Poynt Smart terminal also offers a built in receipt printer. The handheld POS system which can be used with the eHopper point of sales solution, will allow you to manage store operations and handle customers easily. Gift Card Management is developed by NetElement. This app will help you create store gift cards directly from the Poynt Smart Terminal. Employee time management is also an app available through Poynt and is developed by Homebase. Employees can clock in and out of their shifts and you can manage their schedules and timecards, all this on the Poynt terminal.

QuickBooks® Point of Sale is another option that you can obtain through TouchSuite. This is the latest version of QuickBooks desktop software which comes with features that will help you run the day to day operations of your business. This software comes complete with inventory management, customer tracking, analytical reporting and much more. Automatically import your daily transactions directly into QuickBooks for reporting and reconciliation. You can set up multiple user accounts with permissions to control access.

The Apptizer Mobile is perfect if you want your customers to order ahead and pick up at the counter. This mobile store is accessible through Android and iOS devices and very simple to use. This is a solution for restaurants who want to allow online ordering.  

Authorize.net is used by TouchSuite for online merchants to receive payments and have the funds deposited into their bank accounts. Authorize.net is suitable for small to medium sized businesses and is the easy and safe way to conduct payment processing. All major credit cards and signature debit cards are accepted including eCheck.Net, digital solutions with Apple Pay, PayPal and Visa Checkout. With Authorize.net, merchants can accept transaction from customers globally. Storing sensitive customer data is possible on secure servers using hosted payment tokenization. Compliance with industry protocols ensures your customer’s data is secure. Manage and review transactions through statements and reports that can be viewed through this app.

Talech Restaurant POS is an Apple Point of Sale Company from Palo Alto, CA. This company offers software and hardware, exclusively to merchants that use Elavon as their payment processing company. Talech is exclusively used for restaurant businesses and offers robust analytics, employment management, online ordering and everything else needed to run a restaurant efficiently. Online ordering for restaurants can easily be integrated into this point of sale system. Employee management with clock features and schedules is another app that is available through talech which also has a robust analytical inventory and ordering application. With this app, voiding items, processing refunds, adjusting tips and sending orders to the kitchen are all easily executed. Talech integrates with Fanfare electronic for gift card right from the register and gives you detailed reports on sales and transactions. This cloud based point of sales software, stores all your data safely and allows you easy access from all mobile devices instantly. You can also purchase hardware at reasonable prices through talech.

Booker is another app that is available through TouchSuite. This application is used for salons and spas who are looking for a powerful and affordable app to book their appointments and keep track of their customers. Linked with popular media sites, Booker makes it easy to view your appointments online and on smart phones. Partnered with TouchSuite, Booker offers a good solution for the service industry.. Manage your data with simple tracking and reporting tools by combining these with point of sales applications, e-Commerce and online gift cards for your customers.

TouchSuite payment processing is offered through merchant account, American Bancard LLC. Their point of sales system does not integrate with other 3rd party processers and if you use their POS system, you will not have a choice.

How does TouchSuite compare to other restaurant POS systems?

TouchSuite vs Revel

Revel is suitable for all types of businesses and can be adapted for both restaurants and retail stores. When it comes to price, Revel does not advertise their pricing system online, but reports have stated that their packages start from as much as $139 per month. Both TouchSuite and Revel expect their customers to sign a lengthy contract. Affordable and flexible pricing is available through TouchSuite, depending on the software you choose. TouchSuite is suitable for the food industry and the service industry. Revel offers superior inventory management software and is more suited for the retail trade.

TouchSuite vs Square

Square is a highly rated complete point of sale solution that offers a suite of tools for all types of businesses. In comparison to TouchSuite which has lower ratings online, Square is also suitable for larger businesses including multi-store locations. With no monthly fees and a set rate of 2.75% from every transaction, Square is also ideal for start-ups and small retail businesses. TouchSuite offers a choice of point of sale solutions which can be integrated with their payment processing software. Prices vary depending on your choice, but they do require a lengthy contract which could incur cancellation fees if you need to cancel your subscription.

TouchSuite vs Breadcrumbs

Both these point of sales companies are based in the US and cater solely to the US market. Breadcrumbs was created specifically for the restaurant and bar trade, whereas TouchSuite also gives you choices of point of sales software for the retail and service industry. Breadcrumbs offers affordable fees with 3 packages. They offer a full set of hardware and POS licenses for one low monthly price, with an additional charge of $50, per terminal license. With TouchSuite, payments will depend on which software you choose but they do require you to sign a lengthy contract with possible cancellation fees. TouchSuite does however offer competitive payment processing fees.

TOUCHSUITE BEST FEATURES

  • Affordable payment processing

TouchSuite offers very competitive pricing. Transaction rates are currently listed at 2.9% plus $0.30 and 2.2% plus $0.15. The payment gateway is $25 per month and $10 per month. This is a saving of $15 per month on gateway fees and 15 cents per transaction.

  • Restaurant point of sales software

TouchSuite Restaurant point of sales which has been designed specifically for the food industry. All you need to start is included in this software which is designed to grow with your business. TouchSuite offers a customizable system that can be changed to include your logo and background to suit your identity

  • Clover hardware

Clover hardware is available through TouchSuite. You can customize your system with state of the art hardware to take payments and manage all aspects of your business.

  • Advanced security technology

All tools and technology available through TouchSuite, is validated according to the highest security rating available and they are full PCI and data security standards compliant. With these systems in place you can be assured that there is a decreased risk of security breaches

 

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