Vend Retail POS System Review

8.3/10
Good
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394 reviews
on 3 websites
  • Retail
  • Restaurants
  • Quick Service
  • eCommerce

Key Features

  • Centralized data
  • Advanced inventory management
  • Easily open an online store
  • Advanced reports
  • Award winning customer service
  • Customer loyalty programs
  • Integration with leading programs

Pricing

Vend POS systems Pricing offer a no-risk 30 day free trial. If you decide to purchase you can expect to pay $69 per month for the Starter package, $79 for the Advanced package and $199 for the Multi outlet package. All these must be paid in USD, annually. A priority phone support package is available for an extra $19 per month.

Things To Note

With Vend POS systems you have access to the best technology for your business. You can run the software on iPad, Mac or PC on popular hardware and integrated payment systems, e-commerce and wholesale management systems. Integrations with leaders like Xero accounting and Deputy Employee scheduling form the full spectrum of what is required to run your business efficiently. Vend POS systems work seamlessly with leading retail tools that you might already be using. Vend also offer award winning 24/7 global support & services.

In A Nutshell

Vend POS system is specifically designed for all types of retailers with up to 20 stores. It is a comprehensive solution with advanced tools, especially designed for retail. Point of sale products and advanced inventory management, customer management and reporting cover the full spectrum of what you need to run your business easily and efficiently. You can easily add registers, sales channels and locations as your business grows. This online system gives you the flexibility to access your data from anywhere at any time. Vend works with a wide range of hardware. Find out if Vend works with hardware you already own.

See What Vend Has To Offer

Vend is truly an international company with major support hubs in Auckland, Toronto, London and Melbourne. They have a growing team of over 200 professionals that are available to lend a hand in your time zone 24/7. The software is easy to use and training your staff can be done in minutes.  Vend is well known for its award winning customer service, having won the Stevie Awards four times. One of the advantages of using this cloud based POS system is that you can continue selling even when the internet goes down. Vend will automatically sync your sales once a connection is re-established.

Inventory management is key with the Vend POS system. You can add discounts and notes to specific items or to all your products and these notes will appear on your customers’ receipts. Receipts can also be customized with your logo and contact detail including website address. You also have the choice of printing or emailing receipts after each sale. The ability to offer customers accounts and put items on layaway is another useful feature and you can easily use the reports to check what your customer’s balances are. Refunds, returns and store credit can also be processed using the customer’s original payment method.

The cash management feature allows you to keep track of all cash movements, including cash float and register closure, thus reducing errors and theft. For staff management you can create individual staff accounts with restricted permissions to track their performance. For advanced employee features, Vend easily integrates with leading software in this field. One of the best features on Vend is the ability to open an online store in minutes, using all the data from your centralized inventory. Creating an online presence is another feature offered which will help you design and effective website. Designs are optimized to look great on any mobile device or screen. Customize shipping rates for your online customers or allow them to pick up orders in store with a Click and Collect feature.

Inventory management is an important part of the Vend POS system. You can organize your products by category, brand and season, or anyway that makes sense to your customers. Having a good inventory system is important when running a retail business. Vend will help you fulfill orders and maintain accurate stock at all times. Manage pricing, discounts and markups effortlessly across all your products, outlets and customer groups. Keeping track of what is in stock and ordering shortages is easily monitored through the advanced Vend Inventory software. For multiple stores you can easily transfer stock from one store to another.

Reports on sales by brand, supplier, product and any breakdown you want to set is possible through the advanced product and sales reports offered by Vend. These reports can be accessed from anywhere at any time as long as there is an internet connection. For accounting purposes, Vend POS systems integrates with well-known accounting software like Xero and QuickBooks. Extending capabilities with key integrations for all kinds of business software is possible with vend, this includes MailSync, Employee software and others.

 Vend POS Best Features

  • Centralized data

Save hours of admin work by managing a single product catalog with your inventory and customer data lists. Manage a central database across multiple stores to eliminate errors and duplication.

  • Advanced inventory management

You can organize your products by category, brand and season, or anyway that makes sense to your customers. Having a good inventory system is important when running a retail business

  • Mobile Retail Dashboard

Access multiple reports on sales or any other information from key sale metrics from your phone at anytime from anywhere.

  • Customer Database

Keeping a central customer database will help you identify your loyal customers across all your outlets, on and offline. Up to date information on your customers is essential to create customized loyalty programs.

  • Award winning customer service

Vend will help you get set up and they have an outstanding record for their customer service. Their award winning support team are very experienced and they can be reached at any time, by phone, chat or email when needed. Vend also has a huge library of educational videos and help articles online.

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