Heartland Retail POS System Review, Features & Pricing [2020]

138 reviews
on 2 websites
  • Retail
  • Inventory Management
  • Easy SetUp
  • Mobile Friendly
  • Small business

Key Features

  • Multi-store retailers
  • Gift cards and promotions
  • Real-time dashboard
  • Order management
  • Inventory Management
  • Custom reports
  • Integrations with top platforms
  • Create barcodes
  • Scalable
  • Analytics and Reports


Heartland Retail POS has three plans. The first one is the Plus which is designed for growing retailers and multi-stores. This is priced at $99 per month per selling station and billed annually. Training is not included in this package but it does include multi-location, integrated e-commerce, sales orders, purchasing and receiving, customer management, reporting, and support.

The second option is the Professional which is ideal for growing Omni-channel retailers. This is £139 per month per station, billed annually and has extra features which include advanced inventory and purchasing, customizable reporting, promotions, automated re-ordering, and sale plans. The final option is the Enterprise which is a tailored solution for growing multi-store retailers. This plan includes many extra features and you would need to get a quote directly from the Heartland Retail website. Bundles of hardware, suitable for their software is also available through their site.

Things To Note

In order to be able to control your retail business efficiently, you will need data. Heartland Retail offers an array of important data, from staffing to buying merchandise and marketing. In order to manage inventory, you will need to be able to track your stock from arrival to sales, from multiple locations. With Heartland retail POS, you will be able to assign categories and create custom fields that will help you keep track of every item in your inventory.

Custom inventory reports will help in decision making when it comes to ordering. Keep up to date with trends and stay ahead of the game by ordering items with proven sales potential. With the advanced inventory management, you will be able to analyze each item, buy at the right price and stock up when necessary. Armed with the right information you can negotiate with vendors strategically and purchase items at the best price. The cloud-based point of sale software allows you to take payments from wherever you are with their mobile apps.

In A Nutshell

Heartland Retail was built specifically for the retail business and is not suitable for restaurants. Their developer-friendly open API and their integrations with top retail platforms give an end to end solution for all retailers.

Their user-friendly platform and friendly support team have helped thousands of businesses, across North America, to manage their retail businesses. Your customers expect an intuitive shopping experience when they are buying online. With access to inventory even from multiple locations, you will be able to serve your customers efficiently without any errors. Real- time inventory, is a huge asset when conducting online sales.

Let’s Dive Deeper

Heartland Retail (formally Springboard) integrates with e-commerce partners like BigCommerce, Magento, Shopify, and Salesforce. Marketing and loyalty POS integration are done through MailChimp, Thirdshelf and e-Marketing Logic. Payment processing can be done with Clover, e-conduit, and Vantiv. Springboard also integrates with accounting packages QuickBooks and retail management software from NuOrder and ManagementOne.

Build up your relationship with your customers by adding custom fields in their profiles. This will assist you in creating a relationship with your customers through the dashboard and robust CRM. With Heartland Retail, you will be able to track your store’s foot traffic through SpringboardTRAC. This feature tracks traffic metrics and improves profitability and staff efficiency. You will be able to get analytics and report on the traffic that runs through your business in real time.

With Heartland retail POS you do not need to be very technical in order to gain the full potential of the features. The user-friendly interface is simple to use and offers many useful features for your management team. Heartland Retail offers real-time data anytime from anywhere. You can empower your team to access data from wherever they are. All data is stored in the cloud and is up to date by the minute. You can use Mac, PC, Tablet or mobile phone to access data needed to drive decisions. This can be useful for purchases or for organizing staff, even marketing.

With up to date analytics, Heartland Retail empowers you to take advantage of trends, special offers, and promotions that are offered by vendors. With real-time data, you will be able to analyze trends and understand your customer’s preferences. Reports are easily exported to CSV and PDF and you will also be able to share an URL. The software is always up to date with the latest trends and the mobile solution is accessible anytime through the cloud-based POS software which syncs in real time.

Heartland Retail is compatible with most existing hardware and you can choose Mac, PC, Table or their cloud-based POS software that works with any web-enabled device. Find any information you need instantly through the Heartland Retail software. You can easily create customer profiles, split payments, calculate tax and email receipts and conduct sales directly through your mobile device.

Hardware is available through Heartland Retail and this includes tablets, stands, card readers, printers, barcode scanners, cash drawers, routers, and accessories. Their software features a comprehensive REST/JSON API and JavaScript API, enabling you to design, develop, and build whatever integrations you need.

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