Priority Tax Service: Features, Pricing, & Reviews 2025
Last update at December 1, 2025
Priority Tax Relief is a nationwide tax resolution firm that helps individuals and businesses deal with IRS and state back-tax problems—things like wage garnishments, tax liens, unfiled returns, and large unpaid balances. Headquartered in San Francisco with additional offices in Boston, Florida, New Jersey, Los Angeles, and Spokane, the company has been operating in various forms since the early 1990s and is currently BBB-accredited with an A rating and 34 years in business on file.
Key Features
1. Comprehensive tax resolution services
Priority Tax Relief’s primary focus (priority tax focus) is resolving back-tax issues with the IRS and state tax authorities. Their BBB profile and website list a broad set of services:
-
Offer in Compromise (OIC) – Negotiating to settle your tax debt for less than you owe
-
Installment Agreements – Structuring monthly payments you can actually afford
-
Currently Not Collectible (CNC) – Temporarily pausing collections if you’re in hardship
-
Penalty Abatement – Attempting to reduce or remove IRS penalties
-
Innocent Spouse Relief – When tax issues came from a spouse or ex-spouse’s actions
-
Wage garnishment & bank levy relief – Trying to stop or prevent active collections
-
Back payroll & sales taxes, bookkeeping, entity formation, tax planning for small businesses
Why it matters: Serious tax problems are rarely solved by a single letter or phone call. A firm that covers the full arc—from pulling IRS transcripts to negotiating resolutions and cleaning up multi-year filings—can be valuable if your situation is complex or emotionally overwhelming.
2. Mixed team of tax professionals
Priority Tax Relief emphasizes that cases are handled by tax attorneys, CPAs, enrolled agents, and experienced tax negotiators, rather than generic call-center staff. Third-party sites and Trustpilot’s category listing confirm this positioning, noting the firm in “Tax Consultant,” “Tax Advisor,” and “Tax Attorney” categories.
Why it matters:
-
Tax attorneys can handle serious enforcement actions and negotiations.
-
CPAs and enrolled agents are essential for accurate filings and ongoing compliance.
-
Having the right professional matched to your case complexity is particularly useful for multi-year debts, business tax issues, or prior audits.
3. Longevity and track record
A major trust signal:
-
Business started: 1991 (34 years in business)
-
BBB-accredited since: 2007
-
BBB rating: A (with an A+ noted on several third-party review sites referencing BBB data)
On the review side:
-
BBB customer reviews: 4.91 / 5 based on 68+ reviews, with many recent 5-star experiences describing reduced tax balances and clear communication.
-
Trustpilot: “Excellent,” around 4.6 / 5 stars based on 46 reviews, with the company replying to 100% of negative reviews and typically responding within 24 hours.
-
Google Reviews (via Birdeye): 4.8 / 5 based on ~589 reviews, the bulk of them from Google.
-
PissedConsumer: Smaller volume (13 reviews) but an average rating around 4.7 / 5, with both glowing outcomes and some critical posts (often about fees or expectations).
One of the most important strengths of Priority Tax Relief is its long-standing reputation, supported by transparent policies, consistent user satisfaction, and proven service reliability.
These statistics serve as concrete, verifiable priority tax relief reviews that show a long-operating business with above-average online sentiment compared to many tax relief competitors.
4. Free consultation and case evaluation
The company offers a free tax consultation where you share your back-tax amount, whether you have unfiled returns, and basics about your financial situation. Their online estimator and intake forms are clearly aimed at people with $5,000+ in tax debt.
Why it matters: If you’re unsure whether you qualify for relief programs (OIC, CNC, penalty abatement, etc.), a free evaluation with a tax professional can help you understand realistic options before you commit to full representation.
5. Client support and communication
Priority Tax Relief promotes ongoing priority tax customer support with a dedicated client support line and promises regular updates until your case is resolved.
Customer reviews on BBB, Trustpilot, and Google consistently praise:
-
Friendly, patient caseworkers who walk clients through IRS calls
-
Quick response times (often same-day or next-day)
-
Reassurance for anxious clients facing liens, garnishments, or scary IRS letters
Some negative reviewers say communication lagged during slower phases of the case or that expectations around timelines weren’t always clear—but overall sentiment is strongly positive.
Pricing
How Priority Tax Relief charges
The firm does not publish a public price list on its own website. However, multiple independent review sites and roundups give a consistent picture of priority tax fees:
-
Investigation / discovery fee: Starts at around $350 to analyze your transcripts, filings, and eligibility for relief programs.
-
Resolution fees:
-
Average fee is about $3,500 per case, according to SuperMoney.
-
Trusted Tax Relief and Money.com report resolution fees commonly in the $3,500–$10,000+ range, depending on complexity and size of debt.
-
MoneyDoneRight’s independent tax-attorney review notes that Priority Tax Relief’s fees tend to sit on the higher side of the industry, especially for complex cases.
How this compares to industry norms
Across the tax relief industry:
-
Investigation fees of $250–$500 and resolution fees of $3,000–$8,000 are fairly common for national firms handling serious IRS debt.
-
Priority Tax Relief’s structure is broadly in line, though several sources consider them slightly more expensive, particularly when cases are straightforward.
Who gets the best value?
In practice, priority tax relief pricing tends to make the most sense for:
-
Tax debt above $10,000–$20,000, especially if penalties, interest, or multiple years are involved
-
Small business owners with payroll, sales tax, or multi-year filing issues
-
Taxpayers facing active enforcement (liens, levies, garnishments, or revenue officer involvement)
If your balance is under $5,000, you might still get a free consultation, but third-party reviews and the company’s own estimator suggest that their ideal client profile starts above that level—this is effectively the soft priority tax minimum requirements range, even if not published as a hard rule.
Things To Note
Pros & Cons
Pros
-
Long operating history and strong credentials
-
34 years in business; BBB-accredited since 2007 with an A rating.
-
Highly positive priority tax relief reviews across BBB, Trustpilot, and Google, often higher than major competitors.
-
-
Broad range of IRS and state tax solutions
-
OIC, CNC, installment plans, levy/garnishment releases, penalty abatement, and more—all under one roof.
-
-
Professional staff with mixed credentials
-
Tax attorneys, CPAs, and enrolled agents can handle both technical and legal aspects of cases.
-
-
High satisfaction around customer support
-
Many reviewers specifically name their case managers, praising professionalism, patience, and clear explanations—especially during stressful enforcement actions.
-
-
Nationwide coverage and free consultation
-
Serves individuals and businesses in all 50 states plus D.C., with no-obligation consultations to see if you qualify.
-
-
Short, clearly defined money-back window
-
Several sources highlight a 3-day money-back guarantee on initial fees if you change your mind quickly, which is more explicit than some competitors (though shorter than others—see “Cons”).
-
Cons
-
Pricing not fully transparent up front
-
You must speak with a representative to get exact priority tax fees; public ranges only come from third-party reviewers.
-
-
Fees can be on the higher side
-
Independent tax-attorney reviews describe priority tax relief pricing as “on the high side” relative to some competitors, especially for simpler cases that might be manageable via a local CPA or DIY approach.
-
-
Not ideal for small, straightforward tax debts
-
If you owe under $5,000 and aren’t facing aggressive collections, the cost of representation may not justify using a national tax relief firm at all; you may be better off working directly with the IRS, per general expert guidance.
-
-
A few negative experiences around communication and expectations
-
Reddit and some complaint-oriented platforms highlight cases where clients felt outcomes didn’t match marketing expectations, or where communication about what was actually being done (or not done) wasn’t clear enough.
-
-
Short refund window
-
While a 3-day refund is better than none, it’s shorter than the 30-day guarantees some top-tier competitors offer, making it important to ask clear questions before signing.
-
Who Priority Tax Relief is particularly good for
-
U.S. adults with significant IRS or state back taxes (generally $5,000+, and especially $10k–$50k+).
-
Small business owners with payroll, sales tax, or multi-year compliance problems.
-
Taxpayers facing immediate or serious enforcement, such as wage garnishment, bank levies, tax liens, or revenue officer contact.
-
People who value hands-on support and want a professional to handle IRS calls, paperwork, and negotiations rather than DIY.
No specific age or citizenship thresholds are advertised beyond the obvious: you need to be dealing with U.S. federal or state tax authorities. Non-citizens with U.S. tax obligations (e.g., green card holders, certain visa holders) may also be eligible, but that’s something to confirm during the consultation.
Important limitations and considerations
-
Minimum debt / suitability threshold
-
While not a hard published rule, the company’s tools and third-party reviews suggest Priority Tax Relief is best suited for debts of at least $5,000. Below that, IRS installment agreements or working with a local tax professional may be more cost-effective.
-
-
Complexity vs. cost
-
If your situation is relatively simple (single year, no audits or enforcement actions), you may not need premium tax relief services. On the other hand, multi-year, high-debt, or business cases can justify the higher priority tax fees if they secure a better outcome or prevent garnishments.
-
-
No guaranteed outcome
-
Like all reputable firms, Priority Tax Relief cannot guarantee that the IRS will accept an Offer in Compromise or fully abate penalties. Outcomes depend on your financials, compliance history, and IRS rules.
-
-
Learning curve & documentation burden
-
Even with help, you’ll need to provide bank statements, pay stubs, expense information, and prior tax returns. Expect a non-trivial amount of paperwork and follow-up.
-
-
Compliance and future behavior
-
To benefit from most IRS relief options, you must stay current on future filings and payments. Falling behind again can void agreements or trigger new penalties.
-
-
Estate, asset, or will considerations
-
Significant tax debt can affect your broader financial plan. For higher-net-worth taxpayers, pairing tax relief representation with estate planning and asset-protection advice (via a financial planner or attorney) is wise.
-
In A Nutshell
What do Reddit users think about Priority Tax Relief?
Reddit mentions of Priority Tax Relief are fairly limited but tend to be cautious or mixed. In at least one thread, a user describes paying “thousands” for hardship-related help and later feeling that the outcome or communication around their return wasn’t satisfactory, raising concerns about cost vs. value.
Overall themes from Reddit and similar forums:
-
Skepticism toward all national tax relief firms, not just Priority Tax Relief
-
Warnings to read contracts carefully and understand that these companies often fill out forms you can theoretically do yourself, albeit with professional guidance
-
Occasional positive anecdotes from people whose balances were reduced, but fewer detailed success stories than on curated review sites
In short, Reddit sentiment encourages you to verify claims, question marketing promises, and compare alternatives before committing.
What do Trustpilot reviewers say about Priority Tax Relief?
Trustpilot lists Priority Tax Relief as “Excellent,” with a TrustScore around 4.6 / 5 based on roughly 46 reviews in key categories like Tax Consultant, Tax Advisor, and Tax Attorney.
Common positive themes:
-
Friendly, professional advisors who explain the process clearly
-
Quick action, including joining clients on live IRS calls
-
Clients feeling less anxious and more informed after the first few interactions
Critical or neutral points:
-
Some reviewers note they’re still early in the process, so they can’t yet comment on final debt reductions.
-
A few mention concerns about cost, emphasizing the importance of understanding the full priority tax fees before committing.
Overall, Trustpilot sentiment strongly leans positive, especially on priority tax customer support and communication speed.
What does the Better Business Bureau (BBB) indicate about Priority Tax Relief?
The BBB provides some of the strongest formal trust signals:
-
BBB rating: A (with other sites citing an A+ based on BBB data)
-
Years in business: 34
-
BBB-accredited since: 2007
-
Customer review average: About 4.91 / 5 stars from 68+ reviews
Patterns in BBB reviews:
-
Many customers describe successful reductions in tax balances, including capital gains and longstanding back taxes.
-
Repeated praise for individual staff members, especially for calm, knowledgeable guidance during stressful moments.
-
A relatively low complaint count for a company in this industry, though there are still some complaints—often around expectations, timelines, or disagreements about outcomes vs. fees.
In total, the BBB profile supports the view that Priority Tax Relief is a legitimate, long-standing tax relief business with high satisfaction rates, though not without occasional issues.
What do Google Reviews, ConsumerAffairs, or other major platforms say about Priority Tax Relief?
A broader review picture emerges when you look at Google, ConsumerAffairs, and niche review aggregators:
-
Google Reviews (via Birdeye): 4.8 / 5 based on about 589 total reviews (586 of them from Google), with many clients highlighting professional staff, fast communication, and relief from long-standing debt.
-
ConsumerAffairs: Presents Priority Tax Relief as a legitimate firm with a three-step process, tax professional handling each case, and a 3-day money-back guarantee. It notes that you must contact the company for pricing information.
-
PissedConsumer: Shows an average rating of 4.7 / 5 based on 13 reviews, but includes both highly positive experiences (large debt reductions, relief after years of stress) and sharp criticism (e.g., allegations of high fees or mismatched expectations).
-
Site and legitimacy checkers (Scam-Detector, TradersUnion, etc.): Generally classify Priority Tax Relief as legit and reasonably trustworthy, while still reminding users to exercise normal caution with any financial service.
Taken together, these sources reinforce the idea that priority tax relief reviews across platforms are mostly positive, with users particularly appreciative of professional support and communication. The main trade-offs revolve around fees and making sure you fully understand what services you’re buying.
Conclusion
Priority Tax Relief is a long-standing, BBB-accredited tax resolution firm that combines tax attorneys, CPAs, and enrolled agents to help U.S. taxpayers manage serious IRS and state tax problems. With 34 years in business, strong BBB, Trustpilot, and Google ratings, and hundreds of favorable reviews, the company clearly has a meaningful track record and a strong reputation relative to many competitors in the tax relief space.
Best for:
-
Individuals or families with $5,000+ in back taxes, especially $10k–$50k or more
-
Small business owners facing payroll, sales tax, or multi-year compliance problems
-
Taxpayers under pressure from liens, levies, or wage garnishments who want a professional buffer between themselves and the IRS
Key strengths:
-
Broad service coverage (OIC, CNC, payment plans, penalty relief, and more)
-
Strong priority tax customer support with hands-on guidance and frequent updates
-
Consistently high ratings across BBB, Trustpilot, and Google
-
Free consultation and a short 3-day money-back window on initial fees
Important limitations:
-
Priority tax relief pricing is not published in full and can be on the higher side, particularly for straightforward cases. You’ll typically pay a $350+ investigation fee and resolution fees that average around $3,500 and can run much higher for complex matters.
-
Outcomes are never guaranteed, and for smaller balances—especially under $5,000—it may be more cost-effective to work directly with the IRS or a local professional.
If you’re considering hiring Priority Tax Relief, the most logical next best action is to:
-
Schedule the free consultation and share honest details about your tax debt, income, and assets.
-
Ask directly about priority tax fees, expected timelines, and what specific work will be done for the quoted price.
-
Compare their proposal with at least one other tax relief firm or a local tax professional, especially if your case is large or complex.
Done this way, you can use the company’s expertise and strong track record to your advantage—while still staying realistic about costs, risks, and what the IRS is likely to approve.
