BigCommerce Review, Features & Pricing [2019]

388 reviews
on 3 websites
  • Calculate Taxes
  • eCommerce
  • 99.99% uptime
  • Easy SetUp
  • 24/7 Support

Key Features

  • Award winning e-Commerce platform
  • Wide range of payment providers
  • Superior reliability and advanced features
  • Easy to install quality apps
  • Unlimited storage and bandwidth
  • E-Commerce themes
  • Industry leading marketing and conversion tools
  • Comprehensive shipping features


There are 4 pricing plan options offered on  BigCommerce, The Standard which is $29,95 per month, the Plus which is $79.95 per month, the Pro which is $249.95 per month and the Enterprise plan which is suitable for large enterprises. The Pro plan covers sales up to $400,000 annually and there is an extra charge of $150.00 per month for additional sales in increments of $200,000.

The Enterprise plan is for sales over 1 million dollars and quotes are given for this volume directly by the company. If you are a US based company you may qualify for the PayPal Braintree rate which is 2.9% + $0.30 per transaction or you can use your existing payment provider.

Things To Note

BigCommerce supports a wide range of payment providers and if you want to qualify for the PayPal powered Braintree rate you can apply directly though their website. In order to be eligible for this rate you must be a US based business. With BigCommerce you can streamline your business and expand to new channels with superior reliability and advanced features that will help you run every angle of your business. BigCommerce offers more than 40 pre-integrated payment gateways serving 100+ countries and over 250 local payment methods.

There is also a powerful platform for B2B selling and wholesale businesses. You will also be able to sell brands online through the BigCommerce platform and grow your business by an average of 28% per year which is the average industry standard. The vast majority of apps available on their website can be installed with a single click from your control panel, saving you the added time of custom integrations and additional costs.

In A Nutshell

BigCommerce offers startups, entrepreneurs and physical businesses the opportunity to move to selling online. They have a solid storefront template and market leading selling tools with enterprise grade site hosting and uptime. What they offer is a scalable all in one solution with feature rich apps that are available for all sizes and types of business. BigCommerce makes it possible to sell on popular marketplaces like Amazon and eBay with secure hosting and unlimited storage and bandwidth.

Growing brands choose BigCommerce and save up to $20,000 per year with built-in features and no transaction fees. To get these same features out-of-the-box, competitor merchants would need to install roughly 35+ additional apps, costing up to $20,000 a year.

Let’s Dive Deeper

With a monthly fee and no transaction fees, BigCommerce offers a comprehensive package packed with easy to learn features. You can create a beautiful and engaging experience for your customers by using their latest features which include stunning e-Commerce themes. Their pages have built in features and the best practices for searching and faster page loading which will lead to a higher conversion rate.

Their responsive design templates will help you build a designer storefront. There are dozens of free themes that you can customize with no coding required. With their flexible platform you can customize your e-Commerce site and sell anywhere in the world. With industry leading marketing and conversion tools, BigCommerce enables merchants to accelerate their growth.

All stores on BigCommerce have built in SEO which will drive more free traffic to your site. As site speed is now a major ranking factor for Google. BigCommerce has native support for Google AMP (accelerated mobile pages) on both its product and category pages. This integration simplifies category and product detail pages, improving mobile site speed and click-through for online sellers. BigCommerce also supports Akamai Image Manager, an automated image optimizer for device size to help sites load faster. 

There are also email marketing tools, Google shopping and product comparison integrations to help you make informed decisions on merchandise and pricing.  BigCommerce is the first e-Commerce platform to offer built in selling across all the major markets like Amazon, eBay, Google Shopping, Facebook and Pinterest. They also offer abandoned cart saver, streamlined checkout, coupons and discounting, faceted searches and much more. These powerful tools can boost your conversion rates by double digits and help you reduce costs and streamline your operations.

BigCommerce provides a quick and easy to set up shipping option. They support real-time carrier quotes, free shipping, flat rates, drop shipping, USPS label printing and much more. Their analytics are geared towards improving merchandising and increasing customer loyalty. BigCommerce Analytics are designed to help you spot trends and use the information to make better marketing decisions.

Your choice of payment provider is a huge plus and you will not be charged a fee for using them. You will have access to the best gateways at the best rates, digital wallets like Amazon Pay and Apple Pay will boost your mobile conversions and give your customers even more financing options. The BigCommerce Channel Manager is the best way to sell on multiple channels. It gives you a single place to process all online sales, whether they’re made on your site, social media or marketplaces.

BigCommerce offers hundreds of apps through their robust app marketplace. You will find the best available apps to extend and customize your store as well apps to integrate that will ultimately help you streamline your day to day operations and increase sales. The company offers live chat, email and US based 24/7 phone support for all merchants. Their support team is highly trained to help you solve even the most complex technical issues you may encounter.

BigCommerce have a dedicated onboarding team that you can reach via phone. You can get help form their in house catalogue transfer team which will help you transfer your e-Commerce site onto their platform. The transfer can take up to 9 days on average. Their online Help Center includes videos, guides and documentation that is geared to help you get started and also offers advice on growing your business and increasing your online sales.

BigCommerce Best Features

  • Award winning e-Commerce platform – best in category awards
  • 40+ payment providers in 100+ countries and zero transaction fees
  • Superior reliability and advanced features – 99.99% uptime and security
  • Ecommerce themes and templates that are built to convert
  • Best-in-class SEO features
  • Support for over 70 types of discounts out of the box
  • Hundreds of powerful enterprise integrations and ecommerce apps
  • Real-time shipping quotes via UPS, USPS, FedEx and more
  • 24/7 support by phone, email and chat
15-day FREE Trial