Clover Go & Go App Review

7.9/10
Fair

287 reviews
on 2 websites
  • 99.99% uptime
  • Easy SetUp
  • 24/7 Support

Key Features

  • Hassle-free return policy
  • Accepts all payment methods including EMV, NFC, and swipe
  • Flat rate fees for all cards
  • Professional tech support
  • Rigorous security measures
  • Excellent web-based dashboard
  • Out-of-the-box solution
  • 24×7 customer support
  • Reporting and analytics
  • Multiple merchant accounts

Pricing

Clover Go pricing is somewhat complicated because you need a First Data-compatible merchant processor in order to use it. This isn’t in and of itself problematic, it just makes price comparisons impossible since each reseller of First Data has different pricing structures and transaction fees. Here is just one example of a possible pricing structure you might find when using Clover Go:

  Register Lite Register (Full)
Pricing $14/month $29/month
In-person transactions 2.7%+ 10 cents per transaction 2.3%+10 cents per transactions
Additional costs $59 hardware cost $59 hardware cost

In terms of the Clover Go fees and charges, they’re much more straightforward. For one thing, you’ll get free shipping overnight for your hardware. Plus, Clover Go charges absolutely no cancellation fees. You can renege on your plan at any time without consequence. What’s more, hardware can be returned within 60 days of purchase for a full refund (minus shipping). If you want to do a proper price comparison, you’ll have to look at the resellers’ fees and compare using those metrics.

Things To Note

Clover Go is one of the most versatile credit card processing tools for smartphones and tablets today. What makes this service outshine much of the competition is the fact that it’s a wireless, mobile solution that also takes a huge range of payment options including chip cards (EMV and signature), contactless payments (NFC) like Apple Pay, Google Pay, and Samsung Pay, and swipe cards (magstripe). Some other mobile POS options will give you the ability to process one or two of these simultaneously, but you’ll be hard-pressed to find one that allows you to process them all.

The fact that it supports multiple merchant accounts simultaneously as well and offers much more account stability than others puts Clover Go above the competition easily (we’ll look at those features more closely in a minute).

In A Nutshell

Clover Go is a mPOS ideal for restaurants, retail stores, and service businesses because it delivers everything these industries need to maintain a smooth and productive workflow (we’ll get into how below). If you are pulling in at least $3-$5,000 per month (and upwards) or are currently working with other Clover products, this is a great option. It charges the same fee for all credit, debit, and gift cards, so there are no surprises. It is also extremely flexible, allowing for loads of customization, and has plenty of security features to keep you and your customers safe.

Clover Go Processing Best Features 

Clover Go is a small package that packs a big punch. For one thing, because it integrates with First Data, Clover Go ensures account stability. That’s something you won’t find with third-party processors even big names like PayPal and Square. Here are some top features of this software/hardware option:

  • Convenience & Flexibility

We’ve already discussed how many different options are available with the Clover Go mobile POS system. It permits you to take just about any type of payment and from anywhere in the world. All that in under 5 seconds! This kind of convenience is at the top of most businesses’ priorities list.

On that list, after convenience comes flexibility, and Clover Go really outdoes its competitors here. The most impressive feature that it offers is the ability to support multiple merchant accounts with one machine. That means if you have more than one merchant working in the same storefront (e.g., if you have a hair salon and rent out your chairs to other stylists), you can all process your payments from the same Clover Go hardware.

Clover Go also connects to all Clover POS systems, so you can start a transaction on the standard system (e.g., when taking an order over the phone), and then finish the transaction upon delivery (e.g., when the order is delivered to the customer’s home). All of these small but essential components make the Clover Go extremely convenient for businesses.

Clover Go has a full suite of features, making it much more than a standalone mPOS. It allows you to do small tasks that make a big difference like:

  • Set tax rates
  • Create and manage email lists
  • Text receipts to your customers
  • Set up loyalty programs through an extensive CRM
  • Create marketing and advertising campaigns

Additionally, you have a full employee management system, so you can keep tabs on your employees’ schedules, productivity, and time sheets. The online dashboard offers easy access to all of your reports and insights. And by the way, those reports are fully exportable for payroll, taxes, and accounting purposes. The Clover Go software supports third-party integration, so you can sync up with tools like MailChimp, QuickBooks, etc. for faster and easier backend processing. In short, Clover Go is one of the most extensively developed mPOS options available, giving you so much more than you could have hoped for in a credit card processor.

  • Bluetooth

Clover Go is Bluetooth enabled. This is important because Apple is always playing around with its hardware design and that headphone jack is not always available to plug into directly. Bluetooth allows you to connect your Clover Go no matter what your smartphone looks like.

  • Security

Clover Go allows you to manage employee access with permissions and password protected areas and devices. It also makes transactions and permissions more secure using:

  • Two-factor authentication
  • End-to-end encryption for every transaction, so your customers’ data is also safe
  • Tamper sensors and monitoring (the device actually tells you if it’s been tampered with by sending you a notification and shutting down PIN transactions!)

Clover Go also comes with automatic updates, so you get the best and latest antivirus and malware protection available up to the minute. Its PCI validated and meets with all PCI industry standards. All apps are tested and ensured for authenticity and security (meaning third-party apps you upload from the Clover app market can’t deal with card payment data) for additional safety. Clover uses redundant servers on separate sites for both privacy and backup and recovery purposes. Finally, you get the benefit of TransArmor security which has some of the most advanced tokenization and encryption technologies.

What’s more, Clover offers an in-depth guide to online safety that has lots of safety precautions you can take to protect your system. It’s a highly valuable educational tool and one that anyone with a business online should read through.

  • Customer Service

You can reach support via phone or by sending an email to the support staff. In addition, Clover Go has an extensive help center with installation guides, app suggestions, and troubleshooting FAQs. Clover even teams up with a professional tech support service called Tech-Zone. So, if you really need someone to walk you through the process or fix a problem that comes up, these technicians are trained and extremely helpful.

Clover Go Hardware Options

Your Clover Go comes with the actual plug-in mobile device as well as the Micro USB charging cable. The beauty of this device is in its simplicity. You don’t need lots of bulky and expensive hardware. Just connect to your mobile device, download the free app, and you’re ready to roll!

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